Archive | finding work

He Who Hunteth, Gathereth

freelance tips and tricksRemember that class? I think it was History 101 or something like that. Those “Hunter/Gatherers” who wore animal hides and hunted for food (bears, mammoths, sloths, rats, ants, unwary slime) and/or gathered enough organic food (nuts, berries, mushrooms, saltines, ants, unwary slime) to propel themselves into the next day, full of protein and ready to take on more of the exciting game of staying alive, were our beloved ancestors.

They evidently did a pretty decent job at their work because here you are, letting your coffee grow cold while you hunt for ideas that will propel you into your next day—full of protein (that Hershey bar melting into your mouse pad) and excitement in doing what you love.

You do love freelancing, don’t you? Well, you do. Maybe, at this very moment, you’re not totally in love with your vocation. I can understand that. Hunting can be very lonely. Gathering ain’t a lot of fun either, when you’re trying to add $2 + $2 and keep coming up with less than $157.

But, my job right now is to inspire you. We can all use a bit of inspiration from time to time.

Like you, I’m in love with my art. Would I do it for nothing just because I love it so much? You can answer that, too. Would you? Yes, you would. You’ve probably been doing that all your life … like the rest of us. Whether it was designing the homecoming float, drawing the cool car for a friend, designing the poster for the stupid guy running for president of the 9th grade (he lost), or just making a neat wreathe to hang on your front door, you’ve given yourself away freely all the time. Think about it. And, honestly, you’ll do that free stuff until they pull the sheet up over your face and say something like, “sorry, we did all we could do”. So, hey, stop dripping into your keyboard. You love it. BUT! Enough is enough.

Nobody’s asking you to really do your art for free. Freelancing contains that awful word but, don’t give your talent away. Use your free time to prospect, hone your skills, learn, … anything but wait. Face it—you’re going to be working on something (there is that cool, Happy Hysterectomy card you’re working on for Aunt Nancy) even if you have nothing to do! So, make yourself more valuable when the next project arrives. You can even make that next project arrive! “I’ve been checking my E-mail all day and nothing’s shaking. I don’t even have a forward from my cousin in Detroit. I’m totally out of work. I have no prospects”. Yes, you do!

Make that next project arrive at the mouth of your cave!

For the past week I’ve been working on a booklet to replace the god-awful booklet that came with a product I bought. No, I’ve not spent an inordinate amount of time re-working the booklet … just enough to show that I can do a better design, think deeper and write better copy than the poor schmuck who did the original.

Why? I want as much of the advertising/design work there is to be had from this company. That’s all. Am I asking too much here? The poor schmuck did all my prep work. The poor schmuck left holes I can fill. Thanks, poor schmuck!

So, yesterday, after phoning the company and politely squeezing out the name and E-mail address for the Director of Marketing’s secretary, I wrote a friendly note to accompany the PDF of my (fabulous) re-design. The letter was just as important as the booklet design. I wanted the  person-in-charge to know I’m a neat, caring, fun and intelligent sort. The letter was my “presentation in the board room”, complete with five-piece suit and marching band … without the bath robe I normally wear. I had to show the person that I know the product (did my research) and honestly cared about the company and how it would profit by hiring me to re-design all their print. Yes, the positive audacity cloud that follows me around was thick above my head yesterday.

Then; I waited.

This afternoon I received an E-mail from my newly-acquired contact with the company … “ Michael, I have forwarded your e-mail to the person over the manuals. We will be in contact when he makes a decision”. Not a long letter but enough of the key words I love to hear. I like the simplicity of the note. It sounds positive, with theperson over the manuals” term to let me know there’s not a whole heck of a lot of typical corporate double-speak in this company.

I’m excited. My prospecting for free may net a nice relationship with a good company. They may end up hating me. I may end up hating them. Who knows at this point? What I do know is that this little experiment in “what if?” has given me a bit more confidence—more excitement in what I love. You can do the same.

Confidence will get you a lot farther down the road than sour grapes or “they probably wouldn’t care to hear me out”.

Your Assignment: This week, find something you’d like to bring home for dinner. I’d probably not try to do this little exercise with Coca-Cola, McDonalds or any of the global companies. I’m pretty sure you’d be wasting your time. But, why not pick up the phone and talk to a human at some point this week? Find something or some product you can sink your meat-loving teeth into and grab hold. Do some noodling and maybe submit a redesign to the appropriate authorities at your chosen target.

I can give you more examples of good, long lasting, lucrative client/agency relationships I’ve had that started with, “would you mind if I presented a few of my ideas to you?”. If the prospect answers, “no”, just move on toward people who actually want to improve their image. The ones who are sure they will never be able to do better than what they currently have are the folks you don’t need wasting your free time. It’s worth a couple of minutes to call and say “Hey – who do I ask…” and then just send them some ideas. Hunt – you might gather.

Also; while you’re out there hunting and gathering, please bring back some fire and a couple of sharp sticks.

Audacity

freelance tips and tricksThis is the “Old Man” speaking here. I’m the senior graphic designer with 40 years in the ad business so, put down the sandwich and listen up.

In my day (before total freelance beckoned late in life) I used to hire folks like you! I’m that smiling, not-too-bad-a-guy who looked at your portfolio and kept looking up at you in this “really ?” way that made you spill your guts about what you wanted to be paid for the measly job I had to offer (so I could determine if you had what it took to land the really big, measly job), and what you’d settle for just so you’d appear reasonable. There are budgets to consider. Time constraints. You know. If you’ve been around that particular block more than once you’ll recognize me.

Which brings us to the topic … audacity. My mother used to call it nerve. Most folks say balls. Sorry. Hope the kids are in bed as your read this.

Having convinced you of my great background in advertising (you are convinced, aren’t you?), let me stop all the embellishment and tell you flat out that audacity is probably the next largest commodity you have for hire in your arsenal. When freelancing I always let the client know I am thinking with him and, being audacious, thinking ahead of him. Being a hired gun for a project is great but, you don’t want to say goodbye after you have completed your task and have your check in hand (well, unless your client is an absolute jerk).You really want to expand your reach into the project/piggy bank. If you’ve been hired to illustrate one ad, design one logo, layout one web page … look for more.

Perhaps your client will be the likable old guy I am who appreciates stupid questions like, “would you mind if I drop off a few more ideas when I come by tomorrow to pick up my (measly) check?” How many folks are going to say, “uh, no”? Example: If your client is a clothing store that picked your name out of a phone book, out of a hat, or off the internet to design a St. Patrick’s Day ad, how badly are you going to be hurt to walk in with your portfolio plus an idea for their 4th of July Sale?  Prepare when possible. Actually read if necessary! Audacity. Sure, the marketing director probably has his/her ideas lined-up way in advance and they won’t mind telling you they have (silly pudding). BUT … what if your idea is better than theirs? Want to lose future income by not trying, not asking? Yes, you do run across the occasional cretin who steals from you. Yes, you will throw some perfectly good ideas down a rat hole. Hey! Stop crying. Good God, man. Buck up!  You won’t always win. But, sometimes you win big time. You really do!

True story: I was once commissioned by an art director to do a pen and ink illo of a local bank for a newspaper ad (remember newspapers?). Nothing great but, it paid nicely. After meeting with the AD and suggesting a series of illustrations, I walked away with a much better slice of the bank’s ad budget, a heftier portfolio, and … because I had been ballsy enough to suggest something that made the AD look good, an invitation to the next creative meeting for another client of the agency. Some folks appreciate nerve.

So, there. Small word, audacity—but the potential rewards are staggering … just don’t stagger too much. You don’t need to have your blood alcohol checked while you’re in the middle of a project. It just looks unseemly.

Carry on.

Facebook Page Design & The Freelance Designer – Worth It?

facebook business page design asheville

Such a Cute Doggy. He Loves Facebook Pages!

I’ve been a freelancer for 14 years (or thereabouts) and there have been a lot of changes in that time. One of the biggest (obviously) is the whole social media thing. It’s been a game changer in a lot of ways. It’s a great way to connect with other freelancers, it’s good for promotion, it’s good for branding – and it’s good for wasting time.

But, at the same time, it can be another great revenue stream. It’s something that’s pretty easy to design around, and with some easy-to-use tools, you can do some really cool stuff.

While there are tons of social media platforms, one of the most configurable and usable is Facebook. It’s nice that it’s also become one of the most ubiquitous – and it’s opened up a good, viable new stream of work.

I started a new company (I love doing that) in AVLFB.com. It’s focused on my local area, Asheville, North Carolina – but if you wanted to go nationwide (and I have with this, to an extent) it’s a rich field, and really seems to be growing.

Now – this really isn’t a promo piece for my businesses. It’s just demonstrating that diversifying is a good thing, and that branching out into Facebook Page Design is an easy way to add a new stream of revenue.

The design is pretty straightforward (Photoshop, anyone?) and the build-out is pretty easy, too. I use a couple of tools – Lujure and North Social to do the actual uploading and build-out. Lujure is my tool of choice, as it’s simple and has a great feature set. You can add like buttons, contact forms, images, fans-only images and areas, etc. Just about anything you see the big boys do on Facebook can be done using Lujure. I use the big (read: expensive) package – but you can do it all for the $30 a month package. You pay more for non-branded pages with some other bells and whistles – but, plan and price accordingly.

I’ve built TONS of pages with (admittedly) very little marketing – and I’d bet you can hop on the bandwagon now, too. It’s a growing field, and with some good marketing – or upselling – it can be a real boon to the old pocketbook.

Check out AVLFB.com for some examples. You can also see some examples on my main site, or the Facebook pages for either: DesignAVL on Facebook and AVLFB on Facebook.

Bye bye, Elance…

Well – I’ve finally cut ties with Elance. I got kind of tired of paying monthly for something that was an afterthought and really not bringing in any sincere income. It’s not that it isn’t a good service, and there is certainly a place for it – but at this point in my career, I feel like my energies are best spent elsewhere.

Elance is a good place to find work, if you’re willing to work über-cheap. Being an American with 4 children and a wife to support, I can’t afford to give away logo design for $25 a pop. I’m a huge believer in ‘you get what you pay for’, and I think that Elance kind of bore that out. I would bid, get rejected, and have to move on to the next thing. And usually, the folks would go with the guy that has 45,000 “gigs” landed, and he’s made just slightly over $30,000 for those finished gigs. His stuff would be clipart, bad fonts, and strange effects.

That’s just not what I’m about, and I would wager that’s really just not what most freelance designers are about. Or, at least, not what they WANT to do.

So – I’m going to take that $20 a month, buy extra coffee, and work on polishing my illustration skills late into the night. I’m going to take that few hours a week I’d spend perusing the “want ads” on Elance and use it to further my business, cultivate leads and take care of the paying clients I already have.

I think it’s a better investment.

Now – for you, intrepid reader: Are you spending money and time trying to land semi-paying gigs? Would that time and money be better spent doing something – anything – better? Examine your workflow and billables and compare those to what your dream freelance business is.

Does it match? Are you just spinning wheels, wasting time? Are you generating a legitimate return on investment from Elance, iFreelance, Guru, Odesk, etc? Or – are you just wasting time – hoping that you’ll land a great gig?

Sure, those great gigs might be out there, hidden in the weeds, on job bid sites, but from my (and other designers’) experience, 95%+ of the gigs that are out there on those sites are there for one reason: PEOPLE WANT CHEAP. They don’t necessarily want great design, and they sure as hell don’t want to pay for a real professional. They just want cheap.

I don’t want to work cheap. I want to work, mind you – and if you NEED one of these job sites to keep afloat, I certainly understand. But – unless used judiciously, such sites and projects accomplish only cheapening your work, making your time less than valuable, and makes your work and your career less than it should be.

Ask yourself if the return is worth the investment, and if that return is really a “return.” It might not be.

The other issue is that you can become associated with the cheap guy. They clipart guy. Is that what you want to be known for? Cheap work? I’d doubt it. Maybe I’m wrong, but I’d say that most freelance designers, illustrators and creative types didn’t step out of the 40-hour-a-week world to pursue sub-par, cheap stuff.

I wanted to produce better design for EVERYONE. I didn’t want cheap. I don’t want cheap – and my clients don’t either.

So – examine where you’re at, whether these job sites are worth it – and possibly most importantly – is it the type of work you want?

I want bigger and better. I’d wager you do too.

So long, Elance, it’s been real…

Sort of.

“Budget is a big concern” is not my concern…

I garner a fair amount of work from online sources, and I’ve found that there are a couple of universal red flags when it comes to bidding on projects or quoting a job. I’ll go into some of the others later, but the big one is “Budget is a concern.”

While I understand that money is an issue in a lot of situations, if a person upfront about the budget being the primary concern, I’ve discovered that 99% of the time I don’t want that job.

If a prospective client makes it plain that budget is #1, then that’s precisely what the main concern is going to be. Not the design. Not the process. Not the thought that goes into the work. Not you. The money will be the main concern and will always be the main concern. And that’s really not a great way to start a relationship.

I don’t want my work to be all about the money. I want to make money. I want to be paid what I’m worth – but I also want the design and the art and the craft to be at the heart of it. If the client is only concerned about the dough, all the esoteric stuff is out the window. And that’s no fun.

The other issue with this sort of client and project is that it often turns into a situation where you get locked into a low bid and you wind up working way, way too hard for the money you are getting. They’re concerned about the dollar. Not much else.

This might be a generalization, but I’ve found that my worst clients over the past 10 years have been the ones that come in needling for low-ball quotes and bids.

Don’t chase the low bids. Don’t bid on projects that say “money is tight” or “we’re a startup, so budget is low.” You might unearth a diamond of a client – but more often than not, you’re stuck holding a lump of coal.

Freelance Design Job Sites – Toe to Toe

Find Work on Guru and ElanceI have had subscriptions to many (if not all) of the freelance job-finding websites. They all have good points, and I think the amount of work you actually glean from them has a lot to do with how much time and effort you put into the searches, the portfolios and the profiles.

Recently, I sat down and really considered the pros and cons of two of the heavy hitters – Guru.com and Elance.com. I’m only going to comment on the paid portion of the sites, since I think if you’re going to explore, you should go for a more premium package and be serious. You gotta spend money to make money, right?

First up, Elance:

  • $9.95 per month, includes 20 “connects” which are essentially bids. You can purchase more for around .50¢ each. Some jobs actually cost more “connects,” and you can have your bid appear higher in lists by spending more connects.
  • Reasonably slick interface.
  • Skill tests – lets employers see that you’re actually skilled in what you say you’re skilled in. You get 10 free with a paid membership, and you can buy more.
  • Not a huge number of projects for non-web designers. Only 426 as of this posting
  • Stiff competition – 14k plus design candidates for such a limited number of jobs.
  • Decent bid levels – most logo jobs are going for “less than $500,” which is generally higher than Guru’s bid levels. Just using this as an example. All the jobs are reasonably close.
  • Kind of sucky portfolio. Clunky and kind of awkward to upload large numbers of files.
  • Most professionals seem to charge a decent rate – not too many $5 an hours designers. That helps prop up the rates – which is good for everyone.
  • Fairly robust mediation.
  • Good escrow and payment systems.
  • 6.75-8.75% for transaction processing.
  • Decent communications systems for client/freelancer relations.
Next – Guru:
  • $25 per month, payable quarterly for 100 bids per month. You can buy more (called “bid pax”) for .50¢ each, and they roll over, so you never lose them.
  • Good interface
  • Good project notification and search
  • Large number of projects, including a fair amount of straight illustration (which I dig.) 600+ in Design/Multimedia right now, plus a ton of others in other fields.
  • Fairly bad bid levels. I’ve found that you face a lot of those $25 bids for a brochure. But – people also are realizing that you get what you pay for.
  • Stiff competition – 15k plus providers in design alone. Many of them are inactive or really, really bad, though. Plus, with many more jobs posted than on Elance, you get to bid on a lot more, so the percentages really are in your favor with Guru.
  • Fairly robust mediation.
  • Good escrow and payment systems.
  • 6.75-8.75% for transaction processing.
  • Very nice communications systems.
  • Decent portfolio system.
  • Easy-to-use escrow and payment systems. Direct deposit and PayPal are very fast. Never used the check system, but looks pretty easy.
So – who would I recommend? I like Guru. I think the pros outweigh the cons. I’ve gotten a lot of great business through Guru, and I have a lot of long-term clients that I met through Guru.
A lot of this recommendation is based on my familiarity with Guru, and the fact that I’ve used them a lot longer than I have Elance. I think that Elance could be just as good – I’ve just not gotten quite the response, and I haven’t gotten the level of user experience that I have with Guru.
Really, though – for the price of one small job, you can subscribe to both and see for yourself.

Finding Freelance Work…

I’ve touched on it before, but there are some great resources out there for finding freelance work.

So, without further adieu, I give you another list of sites with jobs for freelance graphic designers:

37Signals: Cool listings – not a lot of them, but they pay pretty well. The competition is stiff, but that keeps the quality high.

SoloGig – again, not the biggest community, but the jobs are good and varied.

Aquent – Lots of jobs worldwide. Plus, it’s free – which is ALWAYS good.

SimplyHired this is sort of an odd bird. More of a search engine aggregating searches for freelance jobs. Nice!

Project4Hire – another reasonably small site, but with good jobs that pay fairly well.

JobPile – another aggregator. Lots of stuff, including some of the more high-end design sites.

So – that should keep you busy for 10 or 15 minutes, right?

Too Busy Making Money to Make Money

I’ve found that a lot of freelancers out there (myself included) have fallen into a trap of working too hard to make too little. Some of that goes back panic (read a little on that in an older post) and some of that goes to picking the wrong clients.

But the fact remains that if you chase too many $100 projects, you will miss out on too many $1000 projects. If you sell your services cheaply, you will be in a hole – you’ll wind up too busy making money to make money.

stack.jpgFreelancing can be a feast-or-famine proposition, and weathering the famine will make you realize that you want the feast. One way to keep the feast going is to charge enough for what you do and pick up clients that will pay you what you’re worth. If your power bill is due, you need money – but will you take a $100 logo design job in order just to pay it, when you know you should be charging $500? I know the need for money NOW – but I also know that planning ahead will help you avoid having to take a million bad projects just to keep your head above water.

What I’ve done – and I challenge you to do, too, is sit down and write out a real monthly budget. Figure out your bills – and estimate high. Figure out how much you need for groceries and entertainment. Figure out your needs for salary (yeah – pay yourself) and how much you’d like to set aside for the future. Now – add it all up and and divide that by 22, which is the number of work days in a 4 week month, minus weekends.

That will give you a figure of what you need to bank each and every day. Now, the hard part is going out and finding the projects that will pay that every day. The more realistic approach is to find the total number and then build enough projects to fit into that amount. Then, every month – try to find projects to fill that amount or more.

A little forethought will keep you from scrambling to make ends meet, and it’ll keep you from having to kill yourself and your opportunities with too many little, unsatisfying jobs.

If you can make it all with one project that will take you 2 hours – go for it! Imagine how great it would be to meet your monthly nut and have all those extra hours left!

(yeah, I’m still trying to find out how that feels, too…)

Finding Work Online…

ww.jpgThere are a lot of great services for freelance graphic designers out there – and a lot of junk. I’ve worked with some of the best, and I’ve even dipped my toe into the pool of piranhas. Be careful of the services you align with, as you can spend a lot of dough on something that just won’t work – or worse yet – take up a lot of your time and actuall cost you more money than you make.

I’ll outline a couple here, and when I get the rest of this little site actually done, I’ll have a page with many. I’ve done a lot of footwork on a lot of sites, and I’ve fallen flat on my face on some of them. Now, you can learn from my bumps and bruises.

By the way – I don’t make a penny from endorsing or slamming any of these.

First up – my favorite – Guru.com. Really nice system that’s not over-saturated like some of the big boys. They’ve got it broken down into nice categories like graphic design, illustration, web design, copy writing, etc, and they break those categories down even further, so you can really narrow your search and find the jobs that interest you or utilize your strong suits. It costs $75 per quarter to get 100 bids monthly (you can buy more – called BidPax if you run out) and the jobs are varied and from all over the world. I’ve worked for Swedes and for people 1 town over. There’s plenty of competition, but if you bid appropriately, you get lots of work – and repeat business, which is ALWAYS good. Billing protection, 1099 service, etc make this well worth the investment.

Secondly – one of the lesser-known and less traveled – iFreelance.com. At only $10 a month, it’s really affordable, and there are a fair few jobs. Not huge, but growing. You have to handle your billing outside the system (PayPal, anyone) so there’s not a lot of protection for either party – but a good contract system (I’ll eventually put some sample contracts on this site) will keep you in the swim.

More later – but really, get out and check out some of the lesser-traveled freelance job sites. The less traffic they have, the better your chances. Plus, it’s kind of nice to design bottled water packages for a manufacturer in Belize…