Archive for the ‘customer service’ Category

May

30

“Budget is a big concern” is not my concern…

By jimdiggitydog

I garner a fair amount of work from online sources, and I’ve found that there are a couple of universal red flags when it comes to bidding on projects or quoting a job. I’ll go into some of the others later, but the big one is “Budget is a concern.”
While I understand that money is [...]

May

29

Freelance Design, 101: Touch Every Project, Every Day

By jimdiggitydog

As I think I’ve mentioned, I’m an old-school guy in a lot of ways. I like to draw, I like paper, I keep notes on pads and sketches in sketchbooks.
I also keep a clipboard with a quad-ruled pad on it, with all my projects and sub-projects listed in no particular order. I have a couple [...]

Oct

1

Pleasing Your Freelance Clients is Not #1

By jimdiggitydog

When I first started as a freelance designer, I really thought that I should be able to please everyone. I would work extra, unbilled time on projects and put in far more hours than I should have. My number one aim was pleasing the client - and I’ve found out that I was wrong.
I want [...]